81 Agents registered for “No Valuations” events on 4, 5, 6 November.
With a week to go, 81 attendees from independent estate agencies have so far registered for BestAgent’s “No Valuations” event.
The London 6th Nov event, sponsored by award-winning conveyancers Thomas Legal, is fully booked, with just one space left for Manchester on Tues 4th, and 3 spaces left in Bristol on Wed 5th. (If you’d like to grab one of the last places, please email events@bestagent.co.uk).
Founder Charlie Lamdin will be talking through the results already achieved by the BestAgent process, which centres around the mantra “Talk Process, Not Prices” and starts with vendor advice meetings where “No Valuations” are given, and instruction rates have increased as a result.
The strategy, first adopted by Carringtons estate agents in Kingston, has succeeded in completely side-stepping the overvaluing plague that’s slowing down transactions.
Deal times halved, fees up 50%
As a consequence, transaction times have halved, fall throughs have been all but eliminated (still zero fall throughs at the time of writing, since adopting this process in February 2025), fees are up 50% and the sign up ratio on pitch is over 90%, with little or no pushback on higher fees.
Commenting on the selection of agents who have registered, Charlie said “There are some very good independent, owner-managed agents around the country, who aren’t getting the instructions or the fees they deserve, almost entirely because of the widespread practice of wild overvaluing by desperate agents.”
As has been shown with Carringtons, the BestAgent process completely sidesteps that problem.
With the same number of new leads, but with higher instruction rates, larger fees, and better sales rates, the results are transformational not only for Carringtons, but for their staff and clients too.
“It’s made our job fun”
“My favourite unexpected outcome of working with Carringtons has been how they say that this process has removed virtually all the usual stress they endured, and it’s made their job fun. The feeling of knowing that all their sellers are genuinely happy and have enormous respect for what this agent has achieved is the icing on the cake.” Charlie added.
BestAgent will now be expanding the project with agents in other areas, on a one-off basis, to prove that the approach works in any market, and that good agents no longer need to overvalue to win business.
Agents, not conveyancers, are at the centre of all transactions
“Estate agents are at the epicentre of all parties to every transaction. As such, they are the only industry in a position to fix the housing market congestion, more than conveyancers, government or lenders. The key to returning transaction times to the sensible 10-week time frames of the 90s is to help the public find more agents who understand how to deliver these results.” said Charlie.
“That’s why the website is called ‘BestAgent’. We want to put the idea into the public’s head that their choice of agent is pivotal to their move.”
