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The estate and letting agents who provide the best customer service and have the most effective marketing strategies are the most successful. All agents’ marketing should be geared toward one thing - gaining new clients and instructions. With so much competition,...
People visit businesses when it’s convenient for them, not when it’s convenient for the business. More than 50% of website visitors arrive outside of business hours. So after closing hours, potential clients can’t walk into an estate or letting agency,...
The rise of social media, and the faster and more interactive pace that we live in today makes clients ever more demanding. With less time, people can’t be bothered with anything that does not capture their interest or their attention. For...
Following the #bestagentiknow campaign, BestAgent asked the winners what makes their approach to customers different from other agents? Maurice Kilbride is an estate agency owner and established blogger from Cheadle, just outside Stockport, Cheshire with a passion for raising industry standards, who...
"There is so much pressure to be the biggest, to be the market leading agent and to be the agent with most awards." In our first blog story, we questioned whether awards and market share actually help the customer? We concluded: Perhaps...
Last week BestAgent launched the #bestagentiknow campaign to recognise all the great individuals in our industry, agents that go that extra mile caring and supporting their customers. We asked our followers to re-tweet our campaign using #bestagentiknow and name an agent with...
The business of helping people move home is a personal one. It needs people who know the ropes to help those people who don't. Agency is all about people, relationships and reputations. With that in mind, BestAgent is launching a fun...
On Friday 1st December 2017 in a conference room near Heathrow airport, BestAgent convened a meeting with its first industry partners. We shared our ideas for the future and our plans to help make everything easier for agents and their suppliers....
